Support

Remote Assistance

Count on IMC Technology when your IT System is critical to the success of your business.

Featuring the most advanced Remote Monitoring and Management Tools available, IMC Technology provides assessment, monitoring, management, and protection of your Personal and Business Information Technology. In many cases, computer repairs involve simply misconfigured software components. This type of computer repair can often be performed in minutes using our remote support tools.

When hardware failures happen, IMC Technology can provide onsite computer repair services, and if necessary to remove equipment from your work site, IMC Technology provides easy walk-in access to our computer repair lab. We can even disconnect and pick up equipment from your home, home office, or business.

Remote Assistance is available to New Customers between 9 AM and 5 PM CST, Monday through Friday.

Remote Assistance is available to existing Service Level Agreement customers 24×7, 365 according to the specifications of your Service Level Agreement. Note that hardware failures may be covered by Dell or other vendor hardware warranties, but computer repair labor may NOT be covered. Please consult your Service Level Agreement for details on coverage, or contact Bobbi Montgomery.

support

Support Team

President & CEO

John Montgomery

CEO MCITP - Server Administrator

Bobbi Montgomery

Work Scheduling

Cody Lilley

MCP User Support

Computer Repair Services

A decades-long history of building and maintaining Desktops, Laptops, and Servers

Computer Repair

Announce of Prevention

It’s not “if” your computer dies, it’s “when” it does. That’s the time to have the most valuable asset – your data – backed up and ready to move to your new machine. If you haven’t taken the steps to ensure your data moves with you, contact us! We provide data loss prevention systems like:

When you need Computer repair, count on IMC Technology!

IMC Technology’s Microsoft Certified technicians get your computer repair or replacement done quickly. We know your business processes rely on your technology. We’ve provided computer repair services to Russellville, Arkansas and surrounding areas for over 20 years, and we can provide ALL your computer repair needs.

IMC Technology specializes in business computer technology and we’ll work to keep your business operating as smoothly as possible. IMC Technology can perform computer repair at your site, or we have a full computer repair lab to assist in the diagnosis and repair of your desktop or laptop computers. We have partnerships with Dell and Synnex Corporation to get the parts and equipment you need, when you need them. The technicians at IMC Technology are certified by Microsoft.

Data loss can debilitate a business. IMC Technology can help recover your data! Our experienced technicians will work to get your computer repaired and data restored. We can even help you migrate your data to a new computer if needed!

Sometimes, you just don’t know what’s wrong with your computer. That’s okay! The experienced technicians at IMC Technology have the tools needed to diagnose and repair your computer.

Software and applications require regular updates. Sometimes, what should be a simple process turns into something more complicated than it should be. IMC Technology is happy to help get your computer updated to the maintain the latest security and performance improvements. We can even automate the process so you never worry about it again!

Viruses can make your desktop, laptop, tablet, or mobile device run slowly; some viruses can even disable your computing devices. Our experienced technicians at IMC Technology can help you get your devices repaired and restored to full working order with a computer tune-up. After your computer repair is completed, don’t forget to ask about our professionally managed antivirus products to help you prevent further infections.